Delivery
In stock items are shipped ASAP usually the next day, if delivery is urgent please message me, and I'll endeavour to make sure your order is processed quickly.
Please contact me for lead times on special or custom orders.
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UK shipping is via Royal Mail First Class Signed for or Royal Mail Special Delivery.
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Overseas orders are sent via Royal Mail International tracked service.
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Please note I have no control over items that are delayed via customs entering your country, and you are solely responsible for paying any customs charges that may be requested by customs.
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Returns
If you have had a special piece commissioned or personalised you are unfortunately unable to return it.
Otherwise, you have 14 days after you receive your item to return it in its original condition for a full refund, you will be responsible for the return shipping cost.
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Earrings can only be returned if they are in the sealed package they arrive in and the anti tamper seal is unbroken, this is for hygiene reasons.